Here at North and East Housing Association we are committed to putting you the tenants and your communities at the heart of all that we do.
It is our goal to actively engage with you on issues that affect you: for example, annual rent reviews, the maintenance of your homes and public areas, and other tenant policies that may affect you.
Last year we welcomed Laura Martin to North & East Housing as our Tenant Engagement Lead. Laura’s job is to work alongside you our tenants to both encourage and assist you in involvement within the organisation. You can see below a Menu of Options - a range of activities in which you might like to play a part such as setting up a Residents Association and/or being a member of a Tenants Review Group and/or setting up community days or being involved in Estate Walkabouts with the Housing and Property Services Team. Our Menu of Options is also available in our Tenant Engagement Leaflet located in the Forms & Publications section
If you would like to express interest, please submit a query below letting us know what you would like to be in involved in at North and East Housing and a member of the Tenant Services and Engagement Team will be in contact with you.
Why get involved
- Have your say in shaping North & East’s policies and the way we deliver our housing
- Help North & East better understand your needs as tenants
- Help identify training/upskilling that may be of benefit to you or your community.
- Enhance your community life
- Get to know your neighbours
Set up a Tenants Group/ Residents Association
North & East can support you in setting up a forum that meets and discusses issues in your area and can assist you in organising your events, advocate for the needs of the wider community and access funding and other resources.
Take part in an Estate Walkabout
This is an opportunity to walk around your estate with your housing officer and highlight any issues you have about the area and make suggestions on how to improve it or make it more sustainable.
Become part of the Editorial Team
If you would like to be involved in the running and reviewing of our Quarterly newsletter, please get in touch. The newsletter is circulated to all tenants and available on our website.
Become an Estate Champion
Are you passionate about something and would like your local community to champion it? Whether it is music, sustainability, food, or gardening we would love to hear from you and we can support you to become an Estate Champion
Become a member of a Tenant Review Panel
We value our tenants and would like to hear their feedback on the services we provide. If you become a member of the Tenant Review Panel, you may be asked for your opinion on our policies, and to review tenant documents.
Take part in a Tenant Survey
As your landlord, we understand the need to get feedback from you to assess how we are doing and what we can do to improve it. Occasionally we will request your feedback on areas such as repairs and satisfaction. We encourage you to engage with us around this.
Tenant Engagement Section:
Contact us if you would like to get involved in North and East Housing or if you have any, complaints or compliments.